Have a great evening. Dorian From: Dorian Atwater Sent: Thursday, Jun= 13, 2013 10:25 AM To: 'Richard Kahn' =Aaron J. Armijo Cc: bellaklein Klei=; Darren Indyke; Aaron J. Armijo; Susan Sawyer; Jim Eichhorst; 'Brice Gordo='; John Stroud; Zorro Ranch; Jeanette Sanmann Subject: RE: JB Hen=erson Good afternoon Richard, First I want to thank you f=r your time and setting up and discussing areas of improvement needed by JB= for better communication lacking in the past with yourself and Zorro. I'm going to try an= capture what we took down as bullets to help moving forward to improve com=unication and processes. I am responsible 100% for all issues to date, and implementing immediately remedies to make corrections. I would=look forward for you to get with me in the future, for whatever the reason,=if we continue to fail in any of the areas listed from our conversation and=this e-mail with proposed processes. 2. &=bsp; <=pan style="font-size:11.0pt;font-family:"Calibri","sans-se=if";color:#1F4970">Regarding your inquiry for Cottage Sink charge of $643.67, as we discussed we have us=ally an average of 2 hours travel, so this subtracted from this $643.67 is t=e real cost for this work performed. For this remaining cost, for the work p=rformed, our tradesperson was requested by Brice to perform a task, which took less than a day to acc=mplish, so while already on site, we were requested to change out a d=sposal and I believe a faucet on the sink in cottager Sink, as we were alre=dy on site, and as we discussed yesterday, we need to be very cost effective when we travel 2 hours to perform work an= not having to make several trips with a 2 hour charge for each trip to per=orm work. So we performed this addition work while was more that the origin=l task. 4. &=bsp; <=pan style="font-size:11.0pt;font-family:"Calibri","sans-se=ir;colortilF497D">Going forward, as discussed and agreed to by yourself and myself, prior to beginn=ng any work in the future, the following sequence will be maintained on any=project from cradle to grave so to speak; 5 EFTA_R1_02104229 EFTA02707147

b. &=bsp; An estimate will be sent to Mr. Gordon, along with yourself, to cover ei=her a Lump Sum or a T&M cost NTE estimate for SOW as requested by Mr. G=rdon. for review/ approval, negotiation, but work is not to be performed wi=hout your approval only. 5. &=bsp; <=pan style="font-size:11.0pt;font-family:"Calibri","sans-se=if";color:#1F4970">We did not work out process for emergency work to be performed if time is a pr=ority, so if you could forward your process so we have as a part of our pro=ess, approval and start of work, either immediately per Brice, or per appro=al process and by who, with back up of estimate? We did talk about this topic , this morning, but I4>=99m not sure I came away with a good understanding of what the process is i= case of an emergency, if you could clarify? 7. &=bsp; <=pan style="font-size:11.0ptfont-family:"Calibri","sans-serif";color:#1F4970">Per our phone conversation this morning, along with Aaron's e-mai., we are approved to move forward with Brice's request to respond t=is morning, regarding pump issue. Along with your approval of this em=rgency work this morning, this work will also include a sub performing work, we have your approval to start work on the Cooling T=wer replacement, in about a week or so, which you have our quoted price whi=h is a T&M not to exceed. 8. &=bsp; <=pan style="font-size:11.0pt;font-family:"Calibri","sans-se=ir;colorit1F497D">Also per this morning's conversation, we will be forwarding an invoice f=r work preformed as requested by Brice, for June 12th, to furnis= a camera to do research on the inside of existing duct, to include rental o= camera. I'm not sure that I=have covered all points discussed, but if not please get with me and 4.99I1 modify as needed. If I have miss stated any points mentioned, please also get with me with your comments so I can better explain, modify,=or you better understand and do not take issue with. Thank you again for our ver= fruitful conversations and your time in these matters, moving forward with=a very much improved relationship/communication! Have a great day and look f=rward to your response/s. Dorian <=:p> From: Richard Kahn Sent: Wednesday, Ju=e 12, 2013 12:23 PM To: Dorian Atwater;=Aaron J. Armijo Cc: bellaklein Klei= Subject: JB Henders=n Attached is summary deducting gasoline expense and ma=kup as we discussed Please review and upon your approval I will wire fund= immediately (today or tomorrow) 6 EFTA_R1_02104230 EFTA02707148