From: Krishna Narayanan On Behalf Of PWMITUS ProductionSupport Sent: Friday, April 26, 2019 11:10 AM To: Rishabh Sharma Cc: Robert Dicerbo ; PWMITUS ProductionSupport ; Vinod Kv Abhishek-HCL Chawla Subject: RE: **URGENT** BIB Wires Did Not Flow in DB-Force [I] Classification: For internal use only Hi Rishabh, Yes. There is an ongoing issue with DBForce PWM where users are not able to login. Currently salesforce is actively working on to fix this. We will have a look into below cases once DBForce PWM is up and working fine. Regards, PWMITUS Production Suonort Email : Hotline: DB ServiceNow URL : https://dbunity.gto.global.intranet.db.com/navpage.do Assignment Group: PWM IT US L2 Escalation Contacts: First Level : EFTA01403327

(Onsite) - Contact : (Offshore) - Contact : Second Level : ***************************************************************************** *************************** This email is sent to you by HCL on behalf of Deutsche Bank. Diese email wurde Ihnen von HCL im Auftrag der Deutschen Bank gesendet ***************************************************************************** **************************** From: Rishabh Sharma Sent: Friday, April 26, 2019 11:06 AM To: PWMITUS ProductionSupport Abhishek-HCL Chawla Cc: Robert Dicerbo Classification: For internal use only Hi Team, Subject: **URGENT** BIB Wires Did Not Flow in DB-Force [I] ; Vinod Kv Could you urgently take a look at below screenshot for BIB USD payments. It looks BIB has not flow in DB force. fcid:[email protected] Please advise. EFTA01403328

Regards, Rishabh Sharma {cid:[email protected]} DBOI Global Services Private Limited COO Wealth Management Operations Global Business Services A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City SEZ, 302029 Jai ur, India Tel. Mobile Email : Please send all the Banking related Queries to our new Group E-mail ID This communication may contain confidential and/or privileged information. If you are not the intended recipient (or have received this communication in error) please notify the sender immediately and destroy this communication. Any unauthorized copying, disclosure or distribution of the material in this communication is strictly forbidden. Please refer to https://db.com/disclosures for additional EU corporate and regulatory disclosures. Deutsche Bank does not render legal or tax advice, and the information contained in this communication should not be regarded as such. This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) EFTA01403329

please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e- mail is strictly forbidden. Privacy of communications In order to monitor compliance with legal and regulatory obligations and our policies, procedures and compliance programs, we may review emails and instant messages passing through our IT systems (including any personal data and customer information they contain), and record telephone calls routed via our telephone systems. We will only do so in accordance with local laws and regulations. In some countries please refer to your local DB website for a copy of our Privacy Policy. Please refer to https://db.com/disclosures for additional EU corporate and regulatory disclosures. This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e- mail is strictly forbidden. Privacy of communications In order to monitor compliance with legal and regulatory obligations and our policies, procedures and compliance programs, we may review emails and instant messages passing through our IT systems (including any personal data and customer information they contain), and record telephone calls routed via our telephone systems. We will only do so in accordance with local laws and regulations. In some countries please refer to your local DB website for a copy of our Privacy Policy. Please refer to https://db.com/disclosures for additional EU corporate and regulatory disclosures. EFTA01403330