Regards, {https://brandportal.intranet.db.com/img/modules/- DAWM_ logo _metallic 46x46.gif} RISHABH SHAH Wealth Management (PWM US OPS - BANKING) DBOI Global Services Pvt Ltd. Deutsche Bank Group A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City - SEZ, 302029 Jaipur, India From: Ankit-Kumar Sharma [ Sent: 26 April 2019 13:01 To: Stewart Oldfield ; Monica Gilkinson Wachs Cc: ; Bradle Gillin ; Rachel Subject: RE: **URGENT** BIB Wires Did Not Flow in DB-Force [I] INC0012352428 AC; PFA EFTA01403322

fhttps://brandportal.intranet.db.com/img/modules/logo.gifl Ankit Kumar Sharma Analyst I PWM-US Ops — Banking COO - Wealth Management Operations DBOI Global Services Private Limited A-1 Tower , Evolve - Mahindra Technology Park, Inside Mahindra World City SEZ, 302029 Jaipur, India Tel: • Mobile Email Please send all Bankin related queries to our new Group E-mail ID - From: Ankit-Kumar Sharma [- Sent: Friday, April 26 2019 12:59 PM To: Stewart Oldfield Wachs Cc: TAG DBOI ; Monica Gilkinson > ; ; Bradley Gillin ; Rachel Subject: RE: URGENT-- BIB Wires Did Not Flow in DB-Force [I] INC0012352428 AC; Hi Team, Please find the attached PDF for BIB wires that the client submitted but EFTA01403323

didn't flow in DB force due to DB Force Outage. Please Create a USD wire in replacement and submit. Thank You!! {https://brandportal.intranet.db.com/img/modules/logo.gif} Ankit Kumar Sharma Analyst I PWM-US Ops — Banking COO - Wealth Management Operations DBOI Global Services Private Limited A-1 Tower , Evolve - Mahindra Technology Park, Inside Mahindra World City SEZ, 302029 Jaipur, India Tel: Mobile + Email Please send all Bankin' related fuel-les to our new Group E-mail ID - From: PWMITUS ProductionSupport [ Sent: Friday, April 26, 2019 12:38 PM To: Rishabh Sharma Cc: Abhishek-HCL Chawla ProductionSupport ; Senthilkumar Myilsamy ; Robert Dicerbo ; PWMITUS >; Saurabh-C Gupta Subject: RE: **URGENT** BIB Wires Did Not Flow in DB-Force [I] INC0012352428 EFTA01403324

Hi Rishabh, The below mentioned case cannot be processed by system as it is stuck during the outage when DBForce was down. Please manually process these cases. Regards, PWMITUS Production Support Email : Hotline: DB ServiceNow URL : https://dbunity.gto.global.intranet.db.com/navpage.do Assignment Group: PWM IT US L2 Escalation Contacts: First Level : (Onsite) - Contact : (Offshore) - Contact : Second Level : ***************************************************************************** *************************** This email is sent to you by HCL on behalf of Deutsche Bank. Diese email wurde Ihnen von HCL im Auftrag der Deutschen Bank gesendet ***************************************************************************** **************************** EFTA01403325