From: Lesley Groff [mailto Sent: Sunday, September 18, 2016 9:25 PM To: TYOGH-Shared MB-Reservation Subject: Re: Picture you requested 2 of 2 <mailto >j ah! you are right...we will get a new signed picture of the back of the card...thank you! On Sep 18, 2016, at 5:41 AM, TYOGH-Shared MB-Reservation <[email protected] <mailto:[email protected]» wrote: Dear Ms. Groff, Warm greetings from Grand Hyatt Tokyo, Room Reservation! Thank you very much for sending us the credit card authorization form and pictures, we surely received. However, we are very afraid to inform you that the picture of back side you sent us is invalid since there is no signature. Please kindly be informed that a signature (same signature as the one on the authorization form) is necessary on the back side of credit card. appreciated. Could you kindly resend us the picture? We are very sorry for this inconvenience, but your kind understanding is highly Should you have any question, please feel free to contact us at your convenience. Best regards, Lisa Koizumi 8 EFTA_R1_01257959 EFTA02329339