Best regards, Carolina Gomes artefacto 17651 Bisca ne Blvd. Aventura, Fl 33160 Phone Original Message From: Karyna Shuliak [mailto: Sent: Thursday, June 04, 2015 11:22 AM To: Marilia Cc: Eduardo; Carolina; Subject: Re: NYC apt.#8 H Richard Kahn Hi Marilla, The champagne color is the correct one. Before we go ahead with the order I wanted to check if you have it in a bigger size close to 10X12, and if so what would be the price difference? Thank you, Karyna. On Jun 3, 2015, at 6:41 PM, Marilia > wrote: Karyna Here is the copy of the order that I just approve bu please take a look and give me your ok. Carolina will send you the quote to send to NY next week but also if you prefer , you can quote with any different company Thank you. Marilia Original Message From: Karyna Shuliak [mailto: Sent: Wednesday, June 03, 2015 4:45 PM To: Marilia Cc: Eduardo; Carolina; Richard Kahn Subject: Re: NYC apt.#8 H Thank you Marilla, I will ship the camel rug I have to your warehouse. A rush order for a cowhide champagne rug would be helpful, please place the order ASAP, so that we don't loose time. Thanks again, Karyna. EFTA00530340
On Jun 3, 2015, at 4:20 PM, Marilia > wrote: Hi Karyna The correct color of the rug is cowhide champagne ( see attachment ) and unfortunately I don't have in our show room but I can put a rush and bring it in 8 -9 weeks. ( I hope it can help ). Also there's no store credit, before we do the last delivery Rosana and Richard spoke and they have agreed that the credit situation was completely resolved, no balance to pay and no store credit. Im going on vacation tomorrow so please solve this with Carolina and Eduardo. Warehouse address Is attached, we will send the new one after we receive the one you have. Thank you Marilia Original Message From: Karyna Shuliak [mailto: Sent: Wednesday, June 03, 2015 3:04 PM To: Marilia Cc: Eduardo; Richard Kahn Subject: Re: NYC apt.#8 H Thank you Marilla, I would like to proceed with an exchange. Could you please provide the warehouse address where I should ship the rug? Also, so we don't get confused again, what is the correct name of the color that I was asking for? Please also attach a photo of the correct cowhide rug from your showroom, so I know we are talking about the same thing. Can I actually get this rug from your showroom instead of waiting 12 weeks? I was told, that we still have credit with your company, can it be applied towards the shipping costs? Thank you, Karyna. On Jun 2, 2015, at 3:40 PM, Marilia > wrote: Hi Karyna We can help you regarding the rug, but considering it was not a mistake in our part. You would have to receive the rug in our warehouse in Miami and order another rug for you, since it is not in stock, Once it arrives (12 weeks ETA) you could pick it up at our warehouse or we would EFTA00530341


