Best regards, Carolina Gomes artefacto 17651 Bisca ne Blvd. Aventura, Fl 33160 Phone: / Fax: www.artefacto.com From: Eduardo (mak° Sent: Wednesday, March 18, 2015 6:25 PM To: 'Gregory Riches' Cc: ; 'Richard Kahn'; ; 'Karyna Shuliak'; Marilia; Subject: RE: promised delvery slk G, I spoke to our warehouse manager and she is releasing all items from the port as we speak (since there were 2 orders ETA march 22nd, which arrived a bit earlier) The crates are just for safety considering it is a 3rd part delivery, this orders have a large amount of items from Brasil, and we do not want to have problems, which might take more of your time to solve. Accounting is working in the final numbers for the balance which we need before shipping. Once more we are sorry for all the delay, soon all items will be in the apartments. Thank you, Best, E From: Gregory Riches [mailto Sent: Wednesday, Mardi 18, 2015 3:52 PM To: Eduardo Cc: < >; Richard Kahn; < Subject: Re: promised delvery ; < >; Karyna Shuliak E Why are we being told about this now and not when we placed the order and negotiate the shipping charge? Rosana promised me last night on the phone to get to the bottom of this today! Sent from my iPad On Mar 17, 2015, at 6:15 PM, Eduardo Gregory, > wrote: Please find attached a list of all wood crates to be added to the balance. Our warehouse manager strongly suggests to crate all fragile items. Thank you, Eduardo EFTA00531067