From: Customer Care Sent: Tuesday, December 31, 2019 17:36 To: Subject: Firstbank Customer Care ID 133310 El Dear You are always first The claim requested by email has not been registered due to the following: • You must make your claim by means of an explanatory letter, which must be received attached to the email in PDF format. The letter must include your full name, telephone number, detailed and complete information of your request and must be signed. If you need additional information, you can contact Firstline Solution Center at Cordially, Customer service From: Sent: Tuesday, December 31, 2019 5:13 PM To: Customer Care Cc: < Subject: [EXTERNAL] RE: legal process, subpoena (FirstBank Puerto Rico) This communication and any attachments included herein contain information that belongs to First BanCorp its subsidiaries and'or affiliates. that may be confidential. legally privileged anclror a trade secret. Unauthorized disclosure. copying or distribution is strictly prohibited. This email arid any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this communication in error. please reply to the sender of this message and afterwards proceed to delete it. Neither First BanCorp. nor its subsidiaries or affiliates will request any information that may be determined as sensible or be liable for any damages resulting from any modification or falsification of an e-mail that is originated by us. Moreover, the integrity and security of this message cannot be guaranteed on the Internet. and although precautions have been taken to ensure that the data included herein is free from viruses or other malicious content, we cannot assure that such is indeed the case and disclaim any responstility attributable thereto. FirsiBank Marketing and Public Relations Department Ave. Munoz Rivera #1130, Rio Piedras, PR 00927. Copynght 2305 - 2015 First BanCorp. All Rights Reserved. FDIC EFTA00099231

)1 I' It -r Il NI' This is a secure message. Click here by 2020-01-10 21:13 UTC to read your message. After that, open the attachment. More Info Disclaimer: This email and its content are confidential and intended solely for the use of the addressee. Please notify the sender if you have received this email in error or simply delete it. Secured by Proofpoint Encryption, Copyright 2009.2017 Proofpoint, Inc. All rights reserved. < p> <span style-"color: *999999;">DISCLAIMER: The information contained in this e-mail may be privileged,confidential, and protected from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or duplication of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately and delete all copies. This message was sent by the FirstBank Secure Mail Gateway.c/span> c/p> c p> <span style-"color: #999999;">DISCLAIMER: The information contained in this e-mail may be privileged,confidential, and protected from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or duplication of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately and delete all copies. This message was sent by the FirstBank Secure Mail Gateway.c/span> c/p> < p> <span style-"color: #999999;">DISCLAIMER: The information contained in this e-mail may be privileged,confidential, and protected from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or duplication of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately and delete all copies. This message was sent by the FirstBank Secure Mail Gateway.c/span c/p> EFTA00099232