Daphne Cales Vice President I Service Team & Branch Supervisor Deutsche Bank Trust Company Americas Lending & Deposits 345 Park Avenue, 10154-0004 New York, NY, USA Tel. Fax Mobile Email fhttps://brandportal.intranet.db.com/img/modules/claim.gifl From: Catherine Logreco Sent: Thursday, October 01, 2015 6:25 PM To: Daphne Cales Cc: Halina Laczny; Jj Litchford Subject: FW: Account closing notifications - urgent [I] Importance: High Classification: For internal use only Hi Daphne, Would your group know about below? From: Halina Laczny Sent: Thursday, October 01, 2015 6:16 PM To: Catherine Logreco Cc: Jj Litchford Subject: RE: Account closing notifications - urgent [I] Importance: High Classification: For internal use only Cathy, EFTA01403133
We need your help in ref. accts: a/c and a/ Please check if between 2/15/2015 and 5/26/2015 was sent any notices to the client on those accounts ? We appreciate your assistance. Thank you, Kind regards, Halina Laczny Assistant Vice President DB Services New Jersey, GTO Research & Investigations 100 Plaza One - 3rd Floor Jerse Cit , NJ 07311-3901 MS : Phone Securities offered through Deutsche Bank Securities, Inc From: Jj Litchford Sent: Thursday, October 01, 2015 5:47 PM To: Halina Laczny Subject: Account closing notifications [I] Classification: For internal use only Hi Halina-- One of our clients tried to transfer money today to an account which was auto closed due to inactivity (Mort, Inc. a/c ). They are furious because they say they did not receive notification of the closing. Do you know who is in charge of that and if we keep records for mail that was sent? EFTA01403134
If you don't know, can you help point me in the right direction? This is very time sensitive because the client is so upset. Much appreciated. 33 {cid:[email protected]} 33 Litchford Associate Banker Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor New York, New York 10154 Tel. Mobile Email <image006.gif> EFTA01403135