Tel. Mobile +91 Email Visit us: http://www.db.com/fx4cash {https://brandportal.intranet.db.com/img/modules/claim.gif} From: Amanda Kirby Sent: Saturday, April 11, 2015 2:04 AM To: Sriram-Srinivasa Kumar; Vikas Dave Cc: GTO-PWM-Banking Exception-Check-Processing; FX4Cash Ops; Arush Jain Subject: RE: RE: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] Thank you. Does that mean the conversion history in the below email chain is incorrect? It says there that the rate on 02-Apr-2015 was 56.3495. I want to provide the client the correct one. From: Sriram-Srinivasa Kumar Sent: Friday, April 10, 2015 4:29 PM To: Amanda Kirby; Vikas Dave Cc: GTO-PWM-Banking Exception-Check-Processing; FX4Cash Ops; Arush Jain Subject: RE: RE: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] Classification: For internal use only Hi, Trade reversed RUB 13,700,000.00 / USD 239,556.56 on 02-Apr-2015 @ Rate EFTA01462961

57.189 Kind regards, Sriram {https://brandportal.intranet.db.com/img/modules/logo.gif} Sriram Srinivasa Kumar DBOI Global Services Private Limited Global Business Services Block 8, Velankani Tech Park, No.:43, Electronic City, Hosur Road, 560100 Bangalore, India Tel. Mobile +91 Email Visit us: http://www.db.com/fx4cash fhttps://brandportal.intranet.db.com/img/modules/claim.gifl From: Amanda Kirby Sent: Saturday, April 11, 2015 1:53 AM To: Sriram-Srinivasa Kumar; Vikas Dave Cc: GTO-PWM-Banking Exception-Check-Processing; FX4Cash Ops; Arush Jain Subject: RE: RE: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] Hi Sriram, But that doesn't explain the $1,571 difference. Using the FX rate of 56.8165 they should have received $241,127 but only received $239,556. What is the reason for the $1,571 difference? EFTA01462962