Angela Angela Jackson, MS Victim Specialist From: Brock, Cassidy (OVS) Sent: Thursday, March 19, 2020 9:42:39 AM To: Jackson, Angela (NY) (FBI) Subject: RE: 305D-NY-3017276 Fletcher, Steven (OVS) Hi Angela, We are all out of the office and the supervisors have the ability to work from home. I put her name into our system and I do not find anything. Do you have her birthday or SSN? Thanks! From: Jackson, Angela (NY) (FBI) < Sent: Wednesday, March 18, 2020 5:45 PM To: Fletcher, Steven (OVS Cc: Brock, Cassidy (OVS) Subject: RE: 3050-NY-3017276; OVS claim ATTENTION: This email came from an mental source. Do not open attachments or click on links from unknown senders or utter meted Hi Steven - I hope you are staying safe and well! I just received a call from asking when she would hear from OVS. I sent her paperwork in several weeks ago. I wanted to see if anything is missing like the other one I reached out regarding last week. Thank you for your help! Stay well! Angela On Mar 13, 2020 3:48 PM, "Fletcher, Steven (OVS)" wrote: Good Afternoon, I am not assigned to the Bertsch claim Right now in our s stem the claim is rejected for date of crime not listed. If you could please call Cathy Atanasio with Processing a' o firm up that missing information, and from there I believe the claim will be assigned to an investigator. Steven Fletcher Crime Victim Specialist I New York State Office of Victim Services Alfred E. Smith State Office Building 80 South Swan Street, 2nd Floor Albany, NY 12210-8002 EFTA01650881

www.ovs.ny.gov CONFIDENTIALITY NOTICE: This message, and its attachments, is a confidential communication intended solely for the designated recipient(s) and contains confidential information which is legally privileged and protected by law from disclosure. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this e-mail and any attachment(s) is strictly prohibited. If you received this communication in error, please notify the sender by reply e-mail and immediately and permanently delete this e-mail. From: Jackson, Angela (NY) (FBI) Sent: Friday, March 13, 2020 3:42 PM To: Fletcher, Steven (OVS) Subject: RE: 305D-NY-301 ; c ai ATTENTION: This email came front an external source. Do not open attachments or click on links front unknown senders or latex ;serer! Thanks again for your help ! Angela On Feb 24, 2020 3:59 PM, "Fletcher, Steven (OVS)" wrote: Disregard. RECEIVED! Awesome! Thank you again for your assistance From: Fletcher, Steven (OVS) Sent: Monday, February 24, 2020 2:00 PM To: Jackson, Angela (NY) (FBI) Subject: RE: 305D-NY-3017276; OVS claim Good Afternoon, I just wanted to follow up from the other day. I still haven't received any copy of the mail is the best option? Again here are our fax numbers: Investigation Unit Processing Unit If mailing: NYS Office of Victim Services 80 South Swan Street 2nd Floor Albany, NY 12210 Thanks again and hopefully the issue settles. Steven Fletcher Crime Victim Specialist I New York State Office of Victim Services Alfred E. Smith State Office Building 80 South Swan Street, 2nd Floor Maybe sending via EFTA01650882

Albany, NY 12210-8002 www.ovs.ny.gov CONFIDENTIALITY NOTICE: This message, and its attachments, is a confidential communication intended solely for the designated recipient(s) and contains confidential information which is legally privileged and protected by law from disclosure. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this e-mail and any attachment(s) is strictly prohibited. If you received this communication in error, please notify the sender by reply e-mail and immediately and permanently delete this e-mail. From: Jackson, Angela (NY) (FBI) Sent: Thursday, February 20, 2020 4:02 PM To: Fletcher, Steven (OVS) Subject: RE: 3050-NY-3017276; OVS claim ATTENTION: This email came from an external source. Do not open attachments or click on links from unknown senders or uner cted entails. On Feb 20, 2020 4:00 PM, "Fletcher, Steven (OVS)" wrote: Understood. Yeah, I don't know either because when I checked with processing there were other case documents in fax that came through for me. From: Jackson, Angela (NY) (FBI) Sent: Thursday, February 20, 2020 3:58 PM To: Fletcher, Steven (OVS) Subject: RE: 305D-NY-3017276; OVS claim .1 J1 Tins ennui came plan cm external source. Do nen open ottoannents or click on links front unknown senders or liner meted thers. On Feb 20, 2020 3:56 PM, "Fletcher, Steven (OVS)" wrote: I regret to inform a negative. If you are able to attach file to this email that would be the last resort, or sending document through mail. From: Jackson, Angela (NY) (FBI) Sent: Thursday, February 20, 2020 3:43 PM To: Fletcher, Steven (OVS) Subject: RE: 3050-NY-3017276; OVS claim ATTENTION: This email came from an external source. Do not open attachments or click on links from unknown senders or uner cted entails. Just tried again EFTA01650883