Bangalore India Tel. Mobile Email Visit us: http://www.db.com/fx4cash fhttps://brandportal.intranet.db.com/img/modules/claim.gifl From: Vikas Dave/db/dbcom@DBCOEX To: FX4Cash Ops/db/dbcom@DBEMEA, Cc: GTO-PWM-Banking Exception-Check-Processing/db/dbcom@DBAmericas, Amanda Kirby/db/dbcom, Arush Jain/db/dbcom Date: 10/04/2015 18:52 Subject: RE: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] EFTA01462975

Classification: For internal use only Hi Team, Please advise if the Bene bank had charged any fees while returning the below funds back. fcid:[email protected] Thanks Vikas Dave Banking Transactions DBOI Global Services Private Limited PCAM - Private Wealth Management A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City SEZ, 302029 Jaipur, India Fax IFILIMIIIMPION - Ph. Email : {cid:[email protected]} From: Amanda Kirby Sent: Friday, April 10, 2015 9:55 PM To: Arush Jain Cc: GTO-PWM-Banking Exception-Check-Processing; Vikas Dave Subject: RE: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] Hi Arush, Thank you. Is there a way to reach out to the beneficiary bank and ask what they charged and why they only sent back $239556.56*56.816=13,610,645.51? From: Arush Jain EFTA01462976

Sent: Friday, April 10, 2015 12:03 PM To: Amanda Kirby Cc: GTO-PWM-Banking Exception-Check-Processing; Vikas Dave Subject: RE: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] Classification: For internal use only Hi Amanda, I don't have much information as what fees the Bene bank has charged on their end. Kind regards, Arush Jain DBOI Global Services Private Limited A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City SEZ, 302029 Jaipur, India Email address: From: Amanda Kirby Sent: Friday, April 10, 2015 11:49 AM To: Arush Jain Cc: GTO-PWM-Banking Exception-Check-Processing; Vikas Dave Subject: RE: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] Hi Arush, Thank you for this. Does this mean that the recipient bank only sent back $239556.56*56.816=13,610,645.51? And does that mean that they charged a fee on their end? EFTA01462977