Hi Sriram, But that doesn't explain the $1,571 difference. Using the FX rate of 56.8165 they should have received $241,127 but only received $239,556. What is the reason for the $1,571 difference? From: Sriram-Srinivasa Kumar Sent: Friday, April 10, 2015 4:18 PM To: Vikas Dave Cc: GTO-PWM-Banking Exception-Check-Processing; FX4Cash Ops; Amanda Kirby; Arush Jain Subject: RE: RE: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] Classification: For internal use only Hi Vikas, Our Agent bank not charged any amount, the difference amount is FX reversal loss from RUB to EUR Kind regards, Sriram {https://brandportal.intranet.db.com/img/modules/logo.gif} Sriram Srinivasa Kumar DBOI Global Services Private Limited Global Business Services Block 8, Velankani Tech Park, No.:43, Electronic City, Hosur Road, 560100 EFTA01462974