From: "Alleyne, Darlene (USANYS)" <[email protected]> To:' )11 Subject: RE: travel approval request (1/24/20 Itinerary Reissued) Date: Mon, 27 Jan 2020 17:25:07 +0000 Importance: High Inline-Images: image00 1 jpg Apologies Alex, I was unaware that it would be such an inconvenience for you to travel the same departing flight as Alison. In the future, I'll only make amendments to your itinerary once you give the ok. Since my amendments weren't to your liking, I've called CWT Sato and reverted it back to your last itinerary with departing flight from JFK at 6:40pm, arriving in Paris, France at 8:00am, then departing Paris, France at 9:15am, arriving in Stockholm, Sweden at 11:55am. I've left the 2/7/20 flights as is. I've also amended the Sheraton Stockholm Hotel to a checkout date of 2/7/20 (the previous 1/24/20 itinerary had a checkout date of 2/6/20). I'm noticing that you're highly upset from this experience. I understand. I was only attempting to reserve not only your preferred flights, but the cheapest flights available and to not have it sold out due to the nature of the airline industry. I am not a travel agent, so I'm not a specialist in this area of expertise. And to be quite honest, the way it was phrased in your original email, you didn't ask me, you inferred to me that the flights you wanted me to book were refundable flights. That's the only reason I booked the flights you chose for the original itinerary. Also, all of your flights were scheduled before I left the Office, and I informed Budget and James Bullock of awaiting the scheduling of the hotel, so I wasn't the only person attempting to finalize your travel reservations. Since you feel I'm incapable of handling your preferred itinerary for this international trip in a professional manner, I would advise you ask for assistance from a CWT Sato Travel Agent if you require further amendments since they have access to all the flight info regarding if it's fully refundable, and could break it down to you live while you're on the phone so you could choose the best flight schedule for the dates and times you specify. The record locator is LVDGAX. The number for CWT Sato is (877) 905-9644. Again, apologies for making this international reservation an unpleasant experience. Foreign travel is much more complex process than the standard travel reservation, and is usually scheduled way in advance to account for the issues we're experiencing now. Darlene Alleyne U.S. Attorney's Office (SONY) Legal Assistant, Public Corruption (212) 637-2437 From: Sent: Monday, January 27, 2020 10:51 AM To: Alleyne, Darlene (USANYS) <[email protected]> Subject: RE: travel approval request ( New Fully Refundable Flight & Hotel Itinerary) Darlene, None of this changes the fact that you left the office without telling us in the middle of us all trying to schedule this trip, and then scheduled me on a non-refundable flight after I specifically said that we need refundable flights. In any event, the flight that Alison is on does not work for me, so if I'm not allowed to take the flight you originally booked for me, please send me a list of ALL refundable flight tickets that are within the allowable price range for departure on EFTA00082574