UNITEDE DECLARATION Re: UNITED AIRLINES, INC. SUBPOENA RESPONSE. Ghislaine Maxwell, a/k/a Ghislaine Baperson CERTIFICATION OF RECORDS COPIES (Custodian's Initials 1- 1, a duly authorized Custodian of the Records for the Ticket Documentation Department of United Airlines, Inc. (the "Company"). hereby certify that, to the best of my information and belief, the records enclosed herewith are true and correct copies of the records maintained by this department, requested in the subpoena, in the above described cause of action/investigation. As such, the records were maintained in the ordinary course of such business by employees of the Company or near the time of the acts, conditions or events recorded therein. The enclosed pages are copies of the original of such records. as described, and no other non-confidential documents relating to the records requested in the above noted action can be found or arc available, after due search. CERTIFICATION OF NO RECORDS (Custodian's Initials ) I, a duly authorized Custodian of the Records for the Ticket Documentation Department of the Company, hereby certify that a thorough search has been made for records maintained by this department that were requested in the subpoena in the above described cause of actioniinvcstigation. Said records may in fact exist, but said records, to the best of our information and belief, are not in our possession at this time. I declare under the penalty of perjury that the foregoing is true and correct. Executed this 28th day of January 2020. Ply k OA COCL\EL-l— (Please Print) Signature CONFIDENTIAL SDNY_GM_00008138 EFTA_00120810 EFTA01266489

UNITED DECLARATION Re: UNITED AIRLINES, INC. SUBPOENA RESPONSE: CERTIFICATION OF RECORDS COPIES (Custodian's Initials 1, a duly authorized Custodian of the Records for the Ticket Documentation Department of United Airlines. Inc. (the "Company"). hereby certify that, to the best of my information and belief, the records enclosed herewith arc true and correct copies of the records maintained by this department, requested in the subpoena, in the above described cause of action/investigation. As such, the records were maintained in the ordinary course of such business by employees of the Company at or near the time of the acts, conditions or events recorded therein. The enclosed 7 pages are copies of the original of such records, as described, and no other non-confidential documents relating to the records requested in the above noted action can be found or arc available, after due search. CERTIFICATION OF NO RECORDS (Custodian's Initials 14_ I, a duly authorized Custodian of the Records for the Ticket Documentation Department of the Company, hereby certify that a thorough search has been made for records maintained by this department that were requested in the subpoena in the above described cause of action/investigation. Said records may in fact exist, but said records, to the best of our information and belief. are not in our possession at this time. I declare under the penalty of perjury that the foregoing is true and correct. Executed this 28th day of January 2020. By: \P-)Or•li‘Zin ('( )p (Please Print) -CierigU — Signature CONFIDENTIAL SDNY_GM_00008139 EFTA_00120811 EFTA01266490

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