From: Jermaine Ruan < Sent: Wednesday, February 8, 2017 2:18 PM To: Ann Rodriquez; Cc: Richard Kahn; Jeffrey Epstein Subject: Re: Phone Line update Good day all Innovative have cleared t=e diagnosis and the phones are back online. The will hold the ticket open u=til tomorrow to evaluate the quality of service . Regards Jruan Sent from my iPhone On Feb 8, 2017, at 7:54 AM, Jermaine Ruan < Good mornin= all » wrote: Innovative has still n=t repaired the phone line for Lsj I called at 7:00 to the after hours I wil= call after 8:00 to the service center. I will continue to update everyone.=nbsp; Regards Jruan Good Evening All <=iv>l followed up with Innovate Network Center. They are currently still in t=e process of repairing a junction point. I will continue to follow up. Our Ticket ID is: 6992817 Regards Jruan 1 EFTA_R1_01908879 EFTA02660920