Service Request #25765 Cameras are lagging when viewed on the workstation running the Control Launch Application Status: Priority: Type: Assigned To: Date Created: Next Appt.: Oct 3. 2019 Customer: FBOP MCC New York MS0109 (130104.001) Contact: Service Location: Main Location Additional Information & Custom Fields: Is this a emergency request: Is the system in question under any warranty: What is the system in question : When was the problem first discovered: PO Number: Who reported the problem initally: Is this a consistent problem or intermittent: Is this problem effecting all users: Is there power to the device in question: Do you have a spare device on site: Can you send a picture of the device: Has any work been done in the area involved: Can you describe what is or is not happening: Material Required For Request: Who Requested the service call : Detailed Description: NEW YORK, NY 10007 Bill To: FBOP MCC New York MS0109 (130104.001) PO NEW YORK, NY 10007 No 10/03/2019 CONSISTENT NO YES YES N/A NO When viewing multiple IP cameras from the Control Application severe video lagging occurs. N/A S ailed about the cameras lagging when viewing in the Control Application. Schedule EFTA00125628

When Assigned To Comment Oct 3, 2019, 8-11am Equipment - No Equipment No Comments Details - No Detail Items EFTA00125629