From: Jermaine Ruan Sent: Monday, November 26, 2018 4:53 PM To: Jeffrey Epstein Subject: Re: LSD's Phone Service Good afternoon boss The phone serv=ces are currently back online. Brice was able to call the office and I was=able to call back to the island. Eddie of VIVA will monitor for =2 hrs. to ensure quality of service. Regards=/div> Jruan On Mon, Nov 26, 2018 at 11:39 AM Jermaine Ruan a wrote: Good morning boss =/div> I email the situation, and spoke with Abigail Atwell to stressed=that you weren't happy with this level of service. She stated 'she=will get someone on it as soon as possible'. =egards Jruan ----= ----- Forwarded message From: Jermaine Ruan < gt; Date: Mon, Nov 26, 2018 at 11:33 AM Subject: LSD's Ph=ne Service To: Abigail Atwell .; », Sheraz Butt <MIMI > Cc: Cecile de Jon=h < >, brice gordon Ann Rodriquez Good morning Abigail and Sheraz The bos= just told me that the phone service is down again (this is the third time=. >, Richard Kahn Please have someone look into this asap, =nd let me know what the issue. Also please give an expected time (ram= as to when the service will be restored, so I can inform my supervisors.<=div> Thanks Regards Jruan EFTA_R1_01811335 EFTA02613680