From: Jermaine Ruan Sent: Wednesday, October 4, 2017 1:19 AM To: Kahn Richard; E. jeffrey Cc: de Jongh Cecile; Jeanne; Wallace Daphne Subject: Internet update Good evening boss STC Internet status: Per Liston, who was in a meeting with the manager of Broadband VI concerning=the delay in the activation of our service. He reported the following: The IP control server (this server registers new public static addresses to n=w customers) was in the process of being moved. This part of their system i= being moved from the Crown Bay site to the Estate Ross site. It was suppos= to be done by 12:00 pm but when Liston checked in, it was still not online= He will check with them in the morning. LS1 / GSJ Earl will be assigning Alyster and a couple of other guys to begin repairs o= the St.Thomas tower first then transition to LSJ this weekend. He is also w=rking on a temporary solution to provide service while they bring the drago=wave link online. He will inform me in the morning once he has confirmed th= details. Regards Jruan Good Evening boss STC / LSJ update: I have contacted both Liston and Earl this afternoon. I was told by Liston that Garvin one of the technicians at Broadband is tr=ing to push his supervisor for the public static IP address to activate the=account. I have expressed urgency in this matter. They will push for activa=ion for tomorrow 12:00pm. Earl from VIVA is trying to free up man power and resources to start work on=LSJ internet this weekend. I will continue to follow with both gentlemen on the internet for all locati=ns. Regards Jruan Sent from my iPhone=?xml version=.0" encoding=TF-8"?> <IDOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version=.0"> <dict> <key>conversation-idgkey> <integer>28681</integer> EFTA_R1_01772820 EFTA02590675

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