From: Sunspel Customer Service Sent: Wednesday, March 20, 2019 9:30 AM To: Karyna Shuliak Subject: RE: return request Dear Karyna, Thank you for your email. You should have received a packing slip in your p=rcel with return instructions, so I am sorry if this was missed. Please send us a brief note in the parcel with your order number, name, add=ess, postcode and contact number. Make sure you tell us what item/size you=would like to exchange for, if required. Postage charges for returning goods are your responsibility, we strongly re=ommend you ask for a proof of postage in case the parcel goes missing on i=s way back to us. The address for returns is: Suns el Returns I hope that answers your question, please let me know if you have any furth=r queries. Kind Regards Helen Stein Customer Service Advisor W: sunspel.com Sunspel Ltd Cavendish House Canal Street Long Eaton NG10 4HP Original Message From: Karyna Shuliak Sent: 19 March 2019 16:56 To: *Customer Service■ Subject: return request EFTA_R1_01202350 EFTA02313077

Dear Sir or Madam, I would like to return a few items from the order #500034243 Please advice how to proceed. Thank you, Karyna Shuliak <?xml version=.0" encoding=TF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/Propertylist-1.0.dtd"> <plist version=.0"> <dict> <key>conversation-idgkey> <integer>48072</integer> <key>date-last-viewed</key> <integer>0</integer> <key>date-received</key> <integer>1553074185</integer> <key>flags</key> <integer>8590195713</integer> <key>remote-id</key> <string>88343</string> </dict> </plist> 2 EFTA_R1_01202351 EFTA02313078