From: Sent: To: Subject: American Express <[email protected]> Friday, June 1, 2012 5:10 AM American Express Replacement Card Confirmation Email Card Replacement Tracking Information Email <http://www208.americanexpress.com/axp/bu Jogos/2008/bluebox.gif> For your security: Dear We are writing to inform you that your recent replacement Card is in the process of being shipped. It will be delivered to: NEW YORK NY 100214102 US UPS Tracking # =126R2A750100031344 Because your satisfaction is important to us, American Express would like to provide you the capability to track your Card. You can check on the status of the Card by selecting the following link http://www.ups.com/ <http://www.ups.com> and entering the above tracking number. It will provide you details on where your Card is in the delivery process. Please note that American Express or UPS will not be able to re-route or change the delivery address since the Card is already in transit. Once you receive your new replacement Card, please follow the activation instructions on the label placed on the new Card. If available, please have your old Card when activating the new replacement Card. We appreciate your relationship with American Express and value you as a Cardmember. Sincerely, American Express Customer Service I EFTA_R1_01188660 EFTA02308721

Cardmember: Account Ending: <http://www208.americanexpress.com/axp/cardart/2008/img_lock.gif> Contact Customer Service <http://www.americanexpress.com/Tracking?mid=CROEXM11535593441338527423176&msrc=MYCA&url=https://ww w.americanexpress.com/messagecenter> View Our Privacy Statement <http://www.americanexpress.com/Tracking?mithCROEXM11535593441338527423176&msrca•MYCA&url=http://www .americanexpress.com/privacy> Add Us to Your Address Book <http://www.americanexpress.com/Tracki ng?mid=CROEXM11535593441338527423176&msrc=MYCA&url = https://ww w212.americanexpress.com/dsmlive/dsm/dom/us/addustoyouraddressbook.do?vgnextoid=46c001ccle65b110VgnVCM 100000defaad94RCRD> Your Cardmember information is included in the upper-right corner to help you recognize this as a customer service e- mail from American Express. Using the spam/junk mail function may not block servicing messages from being sent to your email account. To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing <http://www.americanexpress.com/Tracking?mid=CROEXM11535593441338527423176&msrc=MYCA&url=http%3A%2 F%2Fwww212.americanexpress.com%2Fdsmlive%2Fdsm%2Fdom%2Fus%2Fen%2Ffraudprotectioncenter%2Ffraudprote ctioncenter_identifytheft.do%3Fvgnextoid%30b9c7ScSd66a4c110VgnVCM100000defaad94RCRD> . We kindly ask you not to reply to this e-mail but instead contact us securely via customer service <http://www.americanexpress.com/Tracking?mid=CROEXM11535593441338527423176&msrc=MYCA&url=https://ww w.americanexpress.com/messagecenter> . Copyright American Express Company. All rights reserved. GENEUSPK0004004 2 EFTA_R1_01188661 EFTA02308722