From: Sent: Friday, January 20, 2012 3:36 PM To: Client Service Prada EU Subject: Re: Prada: Order Can you please tell me why=you can not process the order from your website? It says the bag is availab=e online. On Jan 20, 2012, at 11:21 AM, Client Service Prada E= <client.service.eu@prada=com <mailto:[email protected]» wrote: Dear Jeffrey Epstein, We regret to inform you that w= cannot proceed with your order. Your credit card has not been=charged. You are welcome to place a te=ephone order with one of our stores in Europe. By clicking on the 'store loc=tor' tab on www.prada.com <http://www.prada.com> you will be a=le to view the contact telephone numbers for our Prada stores.</=pan> Best regards Prada Client Service De : mailto Envoye : vendredi 20 janvier 2012 15:35 A : Client Service Prada EU Objet : Re: Prada: Order EFTA_R1_01165165 EFTA02299643

I'm sorry, I don't spe=k French. Can you please tell me the message below in English. Thank you.&n=sp; On Jan 20, 2012, at 10:27 AM, Client Service Prada EU <[email protected] <mailto:[email protected]» wrote:=/o:p> Nou= avons le regret de vous informer que nous ne pouvons poursuivre votre comm=nde. Vou= etes invite a passer une commande par telephone d=ns l'un de nos magasins en Europe. pour faire appara4,=AEtre les coordonnees telephoniques de nos magasins Prada.</=pan> Pra=a Client Service 2 EFTA_R1_01165166 EFTA02299644