To: Amex Centurian Trave■ From: Sent t ill ie ..19 1:42:47 PM Subject: question... Hi Natasha...when we transfer Amex points to upgrade a ticket and then we need to change the flight for the passenger (as happens quite a bit with us!) what happens with those points? I imagine it gets tricky...? EFTA_R1_01108506 EFTA02284777