To: Amex Centurian Trave From: Lesley Groff Sent: Mon 4/29/2019 3:04:46 PM Subject: Re: Flight change - URGENT yes, I actually think a direct flight is WAY better. thank youIIIII On A r 29 2019 1 1.00 AM N alia Molotkova wrote: $1001.70 per ticket. Should I call Scandinavian Ailines and ask if they can refund cancelled flight? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST ok good deal. what would be the cost for this direct flight? would we get a credit for the other flights? I am holding two seats at Norwegian: DY 7012 30APR JFK CPH 1130P 105P 01MAY Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST oh my! OK...let me contact thank you for being on top of this. Dear Lesley, and here we go - and Marco Rossi, they used to have return flight as SK 910 30APR EWR CPH 535P 715A 01MAY Looks lie flight was cancelled by the airline and they were rebooked (by the airline, I don't even have control i BA 182 01MAY JFKLHR 1100P 1105A 02MAY - premium economy BA 818 02MAY LHRCPH 205P 500P HRS ID- economy EFTA_R1_01105583 EFTA02283603

Can you ask if it works for them? If not, not sure what to do, but I can call airline for something different. Or I and try to get refund for cancelled flight? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager centurion.com Hours: Mon through Friday 9AM-530PM EST To learn more about e-mail security or roped a suspicious e-mail. please visit us at americanexpress conVphishwiti. 2015 American Express. All rights reserved American Express uses 3rd party concierge SOIVICA) providers who are not authorized to act on behalf of American Express and you acknowledge that Amer•. Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges andror fees you authorize. we reserve the right to nets profile and preference data for servicing purposes. EFTA_R1_01105584 EFTA02283604