To: lesleyjee@gmailcom[ From: Natalia Molotkova Sent: Mon 12/17/2018 10:46:14 PM Subject: IIIMIJIPs flight cancelled tonight at 6:40pm-Did AF get her on another flight yet? Title: American Express @ Understand, but I never leave, even if it is time to leave, before I finished everything I received before 530pm ET. I cancelled my hold, OJ will issue your tickets. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST I hung up with him... he gave me record locator #CQYMHL sorry I didn't see anything come through and was worried you were too busy! I was holding flights on Air Morocco, tell agent you are talking to, not to create another record. RL BLZVRV Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST l"m all set. on with your colleague. She will be on the 8:55pm AF flight. Also, I am booking the Markecht to NY on Royal Air Morrocco with your colleague now! EFTA_R1_01079497 EFTA02270984

What is record locator? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST s on her way to JFK...but her flight is already cancelled at 6:40pm ...Can you see if AF is booking her on the next flight out tonight? or what is happening? EFTA_R1_01079498 EFTA02270985