To: Amex Centurian Trave From: Lesley Groff Sent: Mon 1/7/2019 8:02:48 PM Subject: Re: Change or new ticket for I got it! On Jan 7, 2019, at 2:59 PM, Natalia Molotkova wrote: On its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Please issue ticket below for Sent from my iPhone Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: 5667.20. • Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare • Tue 08 Jan - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova a, shi Mana er L. Hours: Mon through Friday 9AM-530PM EST Please get us refund for whatever we can get on original ticket. Please issue the new ticket at $667.20. Can asking. Once she knows we can determine Kaliningrad trip. Thanks Sent from my iPhone EFTA_R1_01072128 EFTA02267847

We actually changed her return from Miami to Moscow to STT - Moscow. It is refundable ticket, but partially how much). New ticket on Aeroflot to Moscow is $667.20 restricted or fully refundable at $802.20. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST On it. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er Hours: Mon through Friday 9AM-530PM EST Jeffrey will bring with him to NY tomorrow afternoon. We need to get her a one way ticke holding a ticket for her to return to Moscow from Miami. What to do? Also, I still don't know what We may cancel. Just leave for now. Sent from my iPhone Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $667.20. • Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare • Tue 08 Jan - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova EFTA_R1_01072129 EFTA02267848

Centurion Relationshi Mana er Hours: Mon through Friday 9AM-530PM EST Please get us refund for whatever we can get on original ticket. Please issue the new ticket at $667.20. Can asking. Once she knows we can determine Kaliningrad trip. Thanks Sent from my iPhone We actually changed her return from Miami to Moscow to STT - Moscow. It is refundable ticket, but partially much). New ticket on Aeroflot to Moscow is $667.20 restricted or fully refundable at $802.20. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST On it. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Jeffrey will bring with him to NY tomorrow afternoon. We need to get her a one way ticke. holding a ticket for her to return to Moscow from Miami. ( ). What to do? Also, I still don't know what may cancel. Just leave for now. Sent from my iPhone EFTA_R1_01072130 EFTA02267849