To: From: Sent: Subject: Natalia Molotkova Mon 1/7/2019 7:30:48 P Change or new ticket for Title: American Express @ Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $667.20. • Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare • Tue 08 Jan - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please get us refund for whatever we can get oilinal ticket. Please issue the new ticket at $667.20. Can you give me the details of timing. is asking. Once she knows we can determine Kaliningrad trip. Thanks Sent from my iPhone We actually changed her return from Miami to Moscow to STT - Moscow. It is refundable ticket, but partially used, I can request partial refund (not sure how much). New ticket on Aeroflot to Moscow is $667.20 restricted or fully refundable at $802.20. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01070948 EFTA02266843

Hours: Mon through Friday 9AM-530PM EST On it. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Jeffrey will bring with him to NY tomorrow afternoon. We need to get her a one way ticket from NY to Moscow on 7pm flight. We are holding a ticket for her to return to Moscow from Miami. ( I). What to do? Also, I still don't know what we are doing with her ticket to Kaliningrad. We may cancel. Just leave for now. Sent from my iPhone EFTA_R1_01070949 EFTA02266844