To: From: Sent: Subject: Natalia Molotkova Fri 6/1/2018 8:33:10 PM Cancel Tikcet for Title: American Express @ Yes, refundable, can't tell you how much refund will be: IN CASE OF CANCELLATION AFTER DEPARTURE REFUND THE DIFFERENCE BETWEEN THE FARE PAID AND THE APPLICABLE FARE FLOWN. Ok to cancel? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST No, Aeroflot doesn't allow to re-book later, use as a credit. But I think we issued her ticket as refundable, let me have a look. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST IM will not take her flight from Rustov to NY...we need to cancel for credit? not sure... 5:20pm to arrive JFK via Aeroflot#102 (Rec. To learn more about e-mail security or report a auspicious e-mail, please visit us at airrincanovress corn/oh/shine. 412 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. Wo reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01024610 EFTA02246735

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