To: Cc: From: Natalia Molotkova Sent: Fri 6/1/2018 8:45: Subject: Cancel Tikcet for 111 Title: Amcrican Express @ Done, refund might take up to two billing cycles. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST yes, Please cancel thanks On Jun 1, 2018, at 4:33 PM, Natalia Molotkova ‹ > wrote: Yes, refundable, can't tell you how much refund will be: IN CASE OF CANCELLATION AFTER DEPARTURE REFUND THE DIFFERENCE BETWEEN THE FARE PAID AND THE APPLICABLE FARE FLOWN. Ok to cancel? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST No, Aeroflot doesn't allow to re-book later, use as a credit. But I think we issued her ticket as refundable, let me have a look. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01023269 EFTA02246406

Hours: Mon through Friday 9AM-530PM EST will not take her flight from Rustov to NY...we need to cancel for credit? not sure... 5:20pm to arrive JFK via Aeroflot/1102 (Rec.a To loam more about email security or report a suspicious e-mail. please visit us at -e-efiCanOTrOSS comIghishing. ti 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or babe for the actions of the service provider and the I only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. 17, EFTA_R1_01023270 EFTA02246407