Subject: RE: OD REFERRALS (a[I] From: Hemant-Kumar Rathore Date: Tue, 22 Mar 2016 09:57:29 -0400 To: Melinda Roy Ji Litchford Cc: Oversight Control Debra Jasper Stewart Oldfield Classification: For internal use only Please be informed that In today's report OD amount has been decreased. And it comes in our OD report, Then you need to send us PDF with OK to Pay decision , Charge / Waive decision and 2 sign. Only also please mention as Pre auth. Debit item is being return. And as per your request with teas case 01563424 , we have raise request for return Pre auth Debit for $ 403.95 with Db US ACH team on yesterday We will credit back to client account on tomorrow once we will receive the funds. Let me know if you have any question for same. Icid:[email protected] From: Melinda Roy Sent: Tuesday, March 22, 2016 9:28 AM To: Hemant-Kumar Rathore; J' Litchford Cc: Debra Jasper; Stewart Oldfield Subject: RE: OD REFERRALS ( 03-21-2016 ) A/c # '; Oversight Control; [I] EFTA01403071

Classification: For internal use only Why is there still an overdraft in this account? The debit should have been reversed that was causing the overdraft. From: Hemant-Kumar Rathore Sent: Tuesday, March 22, 2016 9:26 AM To: Jj Litchford; Melinda Roy Cc: Debra Jasper Subject: OD REFERRALS ( 03-21-2016 ) A/c # Classification: For internal use only Hi Team, '; Oversight Control; [I] Please find the attached OD Referral for today and approve these with your decision hand-written on the OD referral form with two signatures (mandatory). Please provide the below information on the form — Ok to pay / Not Ok to pay, Charge / Waive OD fee decision, and Reason on how and when the OD will be covered. Thanks, With regards, EFTA01403072

Hemant-Kumar Rathore {cid:[email protected]} Hemant-Kumar Rathore DBOI Global Services Private Limited COO Wealth Management Operations Global Business Services A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City SEZ, 302029 Jaipur, India Tel. AVAYA - Mobile Email {cid:[email protected]} Please send all the Bankin related Queries to our new Group E-mail ID EFTA01403073