From: james I personal genius To: Subject: Re: Question for you :) Date: Tue, 28 Feb 2017 12:17:08 +0000 You shouldn't be joining a network named "Optimum Will". Are you getting those questions when you join your wifi network? Thank you, ;James Ce, your Personal Genius, http://personalgenius.us On Feb 28, 2017, at 7:14 AM, > wrote: Thx for such a speedy reply! ...Ok so something is up. Agree this is not normal and before I left for my vacation I never had to do this. Now it asks me every time for the info. Should I unplug and plug back in the modem? Sent from my iPhone On Feb 28, 2017, at 7:08 AM, James I personal genius <1 > wrote: The optimum wifi network is created by your modem & wouldn't let me turn it off. You should be able to connect to your wifi network-- which has a different name -- without any of that hassle. Thank you, ;James Ce, your Personal Genius, http://personalgenius.us On Feb 28, 2017, at 7:04 AM, > wrote: Morning James! There seems to be something up with our Optimum wifi here at my house...every time I come to my computer I must log back in to my wifi for my email to work...after I log in with Optimum it asks if I want to enable a new device and wants the Device's MAC address... it gives me 6 squares where I am to place numbers/letters ...example is: 00:16:cb:28:38:a4 am i supposed to place my MACs address here? and if so how do I find it? Or is this really a question I EFTA00445573

should call Optimum on? Thanks so much!! EFTA00445574