From: "BBB" < To: ' $ Subject: BBB processing RE: Case ID 26469096 Date: Thu, 16 Feb 2012 09:05:10 +0000 Inline-Images: betterbb_logo.jpg Good afternoon, Here with the Better Business Bureau would like to notify you that we have been sent a complaint (ID 26469096) from a customer of yours with respect to their dealership with you. Please open the COMPLAINT REPORT below to view more information on this case and let us know of your point of view as soon as possible. We hope to hear from you very soon. Sincerely, Theresa Morris Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838 EFTA00419563