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mon: CI Plea:~ Reply CI Plonne. Reeve,. Greetings. Please contact me If ou have any questions. 'Thank you. Jeffrey Desmond Merchant Services Colonial Bank Ph: 561-0316-4065 Fax: 1561-61:5-4002 EFTA01701013 Aft Tracking Number: Metavante Corporation Credit Card Services CREDIT CARD ACCOUNT MAINTE

move R9 Rating O List on Exception File O Zero Cards to Reissue O Stop Interest O Re-Age Account O Erase Past Due Status //Times 1-30 O • MRO Reissue Re-Open Account Close Account Free Text/Miscellaneous Instruction: Corporate Limit Decrease to S Control Account Limit Decrease to $ Individual

ermai:;:, .'is ??x'. fl-ILIA MM USER NUMBER Doi J 1559 anteiDgc LISTINGS 000 I I soltwalat) 0 00 a 0P-071102 I SS-00000MM EFTA00186550 Colonial Bank 320 LainnAaw Avenue West Palm Beach, Fl 33401 ■ 7VEWS. NA ei• To: Felicia Fax: From: Jeff Desmond/Colonial Date: 6/17/2003 Re: Cards

ove R9 Rating O List on Exception File O Zero Cards to Reissue O Stop Interest D Re-Age Account O Erase Past Due Status # Times 1-30 O O MRO Reissue Ef Re-Open Account E Close Account Free Text/Miscellaneous Instruction: K Fix Payment - Date to Start Fix Payment 31-60 0 61-90 0 91-120 O

cks Date. -a/ Bank /4 /SE Agent M /S3V Telephon Case No. 08-80736-CV-MARRA P-001301 EFTA00228681 facsimile transmittal' To: Bella Fax: Colonial Bank 2000 Palm Beach Lakes Blvd 33409 From: Jeff Desmond/Colonial Bank Date: 10/22/2004 Re: Statement 6 CC: K Urgent K For Review K Please Com

Remove R9 Rating List on Exception File Zero Cards to Reissue Stop Interest Re-Age Account Erase Past Due Status # Times 1-30 O 31-60 O MRO Reissue Re-Open Account Close Account 00 O Fix Payment - Date to Start Fix Payment 61-90 O 91-120 O Erase All E Ct• el C C Case No. 08-80736-