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ident. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans. • Within thirty (30) days upon return to North America, product holders must submit a statement to RENA including the police report, replacement product(s) purchased abroad, airline tickets from North A
s have been applied. Shipping and handling fees are non-refundable. • Exchange of Paper Products under RPP : Exchange requests must be received by RENA Customer Relations no later than three (3) business days prior to the scheduled departure date to Europe. New product/coupons codes will not be issued until the origin
ident. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans. • Within thirty (30) days upon return to North America, product holders must submit a statement to RENA including the police report, replacement product(s) purchased abroad, airline tickets from North A
s have been applied. Shipping and handling fees are non-refundable. • Exchange of Paper Products under RPP : Exchange requests must be received by RENA Customer Relations no later than three (3) business days prior to the scheduled departure date to Europe. New product/coupons codes will not be issued until the origin
ident. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans. • Within thirty (30) days upon return to North America, product holders must submit a statement to RENA including the police report, replacement product(s) purchased abroad, airline tickets from North A
s have been applied. Shipping and handling fees are non-refundable. • Exchange of Paper Products under RPP : Exchange requests must be received by RENA Customer Relations no later than three (3) business days prior to the scheduled departure date to Europe. New product/coupons codes will not be issued until the origin
Entities connected to both North America and RENA Customer Relations

Prince Charles
PERSON
New York
LOCATION
New York City
LOCATION
American Express
ORGANIZATIONNatalia Molotkova
PERSON
Exchange
ORGANIZATIONDes Plaines
LOCATIONCustoms Officers
ORGANIZATIONCustomer Relations Department
ORGANIZATIONEurostar
ORGANIZATIONDescription of Rail Protection
ORGANIZATIONRPP Exchange
ORGANIZATIONGeneral Conditions for Cancellation
ORGANIZATIONRPP Cancelation
ORGANIZATIONLeisure RT
PERSONEurostar 9043 - Reservation
ORGANIZATIONthe RENA Customer Care
ORGANIZATIONb. Train
PERSONNice Ville
ORGANIZATIONParis Gare Lyon
ORGANIZATION