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To: From: Natalia Molotkova Sent: Mon 5/7/2018 • • Subject: Train Ticket for Title: American Express 8 OK, sending you ticket shortly. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST P

s have been applied. Shipping and handling fees are non-refundable. • Exchange of Paper Products under RPP : Exchange requests must be received by RENA Customer Relations no later than three (3) business days prior to the scheduled departure date to Europe. New product/coupons codes will not be issued until the origin

To: From: i c v Sent: Fri 5/11/2018 4. • Subject: Train Ticket for Title: American Express @ Difference between non-refundable and refundable fare couple dollars (666.20 vs 672.20): Tue 15 May - Air France 7703 - Premium - 1h 35m Departi

s have been applied. Shipping and handling fees are non-refundable. • Exchange of Paper Products under RPP : Exchange requests must be received by RENA Customer Relations no later than three (3) business days prior to the scheduled departure date to Europe. New product/coupons codes will not be issued until the origin

To: From: Natalia Molotkova Sent: Fri 5/11/2018 5:31:28 PM Subject: Train Ticket fo Title: American Express Ok, ticket is voided, still on hold with Rail Europe. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Fri

s have been applied. Shipping and handling fees are non-refundable. • Exchange of Paper Products under RPP : Exchange requests must be received by RENA Customer Relations no later than three (3) business days prior to the scheduled departure date to Europe. New product/coupons codes will not be issued until the origin