Your Prime benefits are on hold due to a billing issue. Hello Jeffrey Epstein, Due to a problem with your card, your Prime benefits are currently on hold. We have been unable to charge your account $119.00 and applicable taxes for your next 1 year of Amazon Prime. If you don't update your card information in the next 15 days, your Amazon Prime membership may be cancelled. To continue to enjoy membership benefits, please visit this link to log in to your Prime account and update your payment information. Prime gives you access to exclusive members-only benefits: Free Two-Day Shipping on over a 100 million items Amazon Originals, movies & TV shows, live events, and more with Prime Video Unlimited streaming of over two million songs and thousands of playlists Unlimited photo storage, accessible anywhere you are Unlimited access to over a thousand books, magazines, comics and Kindle Singles 30-minute early access to select Amazon Lightning Deals Free game loot every month with Twitch Prime and more Thank you, Amazon.com Customer Service @ Amazon.com, Inc. or its affiliates. All rights reserved. Amazon, Amazon.com, Prime, the Amazon.com logo and 1-Click are registered trademarks of Amazon.com, Inc. or its affiliates. Amazon.com, 410 Terry Avenue N., Seattle, WA 98109-5210. A charge can be declined for a variety of reasons. For more information on why this charge was declined, please contact your card provider. You can always access your account information and update your preferred payment method by following these steps: Go to www.amazon.com. Click on Your Account at the top of any page. Click "Manage Prime Membership" under "Settings". Sign in with your e-mail address and password. Under "Preferred Payment Method" on the right-hand side, click "edit payment method". Follow the on-screen instructions to update your card or choose a different one. This message was sent to the following: [email protected]