Hi Jeffrey! My name is Monica and I'm the owner of Arica Group LLC. I just want to say THANK YOU for purchasing our Jardin Naturel Snail Gel Moisturizer. Amazon has packed and shipped your order. The available tracking information shows that your order was shipped (9361289949046127720834) and its estimated to arrive on 2016-01-16 . When you receive your item, please take a moment to verify that it was not damaged in transit. Hope you'll receive the product soon! If for what ever reason, you do not receive the product by the specified date, please contact us immediately at and we'll do what we can to make it right. If you have any questions, don't hesitate to reply to this email or send us a message through the contact us link (http://www.amazon.com/gp/help/contact/contact.html?marketplaceID=ATVPDKIKX0DER&orderID=113-1947337-7424260&sellerID=A3VRCSE8PTU4ZL). Cheers, ------------- End message ------------- For Your Information: To help arbitrate disputes and preserve trust and safety, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted. We want you to buy with confidence anytime you purchase products on Amazon.com. Learn more about Safe Online Shopping (http://www.amazon.com/gp/help/customer/display.html?nodeId=551434) and our safe buying guarantee (http://www.amazon.com/gp/help/customer/display.html?nodeId=537868). [commMgrTok:A2Q6DEQUSX4CDC] == Was this message helpful? If yes, click here: http://www.amazon.com/gp/help/survey?p=A2UEYV4T3O00AC&k=hy&ref_=bsm_hmdyes_pt If no, click here: http://www.amazon.com/gp/help/survey?p=A2UEYV4T3O00AC&k=hn&ref_=bsm_hmdno_pt (We will share this feedback with the seller to help them improve their service in the future.) [commMgrHmdToken:A2Q6DEQUSX4CDC]